Support Center

Thank you for shopping with us. For better tracking and support, If you have any questions specific to UCdrone orders, products and repair services, please submit a ticket here (North America Support 24 hours operated by Walkera Staff). [Ticket System]  or Tel: 206-762-2023 (Mon-Thr 12pm - 4pm PST)

We support all UCdrone customers.  Please note the our center however does not support the China sales office or other dealer warranties, please contact for any related questions there.

Authorized Service Centers
(1) Seattle, Walkera
212 S Mead St
Seattle, WA 98108

(2) New York, UR Tech

5717 Enterprise Parkway
East Syracuse, NY 13057

Repair Request [Ticket System]


► Looking for a unlisted part, submit your request to our factory: [Ticket System]

► For all repairs and maintenance:  [Ticket System]

Before you send your equipment in for repairs, please complete the steps